Raise Awareness· Online Reputation Management

Turn scattered Google and RealSelf reviews into new patients

Your online reputation is more important than ever in today's digital age. It can influence patient decisions and shape your brand image. Monitor reviews and respond to feedback directly from Prospyr.

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Online Reputation ManagementGoogle and RealSelf reviews are monitored together. A Google review is selected and the practice can compose a response from Prospyr. Illustrative sample data.ReputationGoogle + RealSelfYour reputation, within reach.REVIEW CHANNELSGoogleRealSelfMonitor both.Respond to Google.GOOGLE REVIEWPTPatient feedbackRecent review · Sample workspaceWrite your response…Publish responseSee feedback and respond without switching between sites.
Stay close to the feedback that shapes your reputation.

Amplify your online reputation

Online Reputation Management detail

Staying on top of online reviews is crucial to maintaining a strong brand image. With Prospyr, you're always in the know about your patients' sentiments and experiences.

  • Quickly respond to Google reviews from inside Prospyr, showing your commitment to patient satisfaction.
  • See every new Google and RealSelf review in one place instead of checking each platform separately, so nothing slips by unanswered.
  • A steady stream of recent, well-managed reviews is one of the strongest local-search signals for a med spa, directly influencing whether new patients find you before a competitor.
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93%

Consumers who've made a purchase after reading reviews

BrightLocal, 2026 Local Consumer Review Survey

Frequently asked questions

Which review platforms does Online Reputation Management cover?

Google and RealSelf. Instead of checking each platform separately, every new review from either site shows up in one place inside Prospyr, so nothing gets missed.

Can we respond to a review without logging into Google directly?

Yes, for Google reviews. You can quickly respond to Google reviews from inside Prospyr, so replying doesn't mean switching to a separate login. RealSelf reviews sync in for monitoring, but replies to those still go through RealSelf directly.

Does keeping on top of reviews actually help new patients find us?

Yes. A steady stream of recent, well-managed reviews is one of the strongest local-search signals for a med spa, directly influencing whether a new patient finds your practice before a competitor's.

Do patients leave reviews inside Prospyr, or are these our existing Google and RealSelf reviews?

These are the reviews patients already leave on your existing Google and RealSelf listings. Online Reputation Management aggregates them for monitoring, with reply support for Google - it isn't a separate review-collection tool patients use instead.

See Online Reputation Management in a live demo

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Run your practice on one system